Fees are current from 1st July 2024.
The 2023-2024 Australian Psychological Society (APS) recommended fee for 46-60 minute session is $300.
Session Fees
Initial session
$290 | Clinical Psychologist
$250 | Registered Psychologist (incl. Clinical Psychology Registrar)
This 50-60 minute session is spent getting to know you and your goals for therapy, and making a treatment plan to reach those goals.
Subsequent sessions
$270 | Clinical Psychologist
$230 | Registered Psychologist (incl. Clinical Psychology Registrar)
During these 50 minute sessions, we will explore your thoughts and feelings, work towards understanding and addressing any challenges you may be facing, and developing strategies to help you achieve your therapy goals.
Fees are current from 1st July 2024.
The 2024-2025 Australian Psychological Society (APS) recommended fee for 46-60 minute session is $311.
The Glow Centre is a private practice, we do not bulk bill or offer third party billing. Payment of fees are required at the time of your appointment.
More information about fees and payments can be found in our Frequently Asked Questions section HERE.
Fees for our DBT program can be found on our GlowDBT website HERE
Medicare referrals and accessing rebates
You do not need a referral to book with us, although you will only be able to claim rebates from Medicare with a referral from a General Practitioner (GP), psychiatrist or paediatrician. Please book a long appointment with your doctor to discuss if you are eligible for referral.
A valid referral must be in writing (signed and dated by the referring medical practitioner) and include:
- the patient's name, date of birth and address;
- the patient's symptoms or diagnosis;
- list of any current medications;
- the number of sessions the patient is being referred for (the 'course of treatment');
- a statement about whether the pateint has an MHTP, a psychiatrist assessment and management plan, or an EDTP.
Accepted referrals:
Medicare Better Access
Under the Better Access initiative, Medicare will provide rebates for up to 10 sessions with allied health professionals per calendar year (total of 10, not per allied health professional).
We accept GP Mental Health Treatment Plans (MHTP) and Psychiatrist assessment and management plans.
Eating Disorder Treatment Plans (SELECTED CLINICIANS ONLY)
If you are living with a diagnosed eating disorder you can receive up to 40 psychological sessions in a 12-month period under an Eating Disorder Plan (EDP). Selected clinicians at our practice may accept an EDP if they are a suitable clinician to assist in the treatment of an eating disorder.
Medicare rebate amounts per session:
$141.85 | Clinical Psychologist
$ 96.65 | Registered Psychologist + Clinical Psychology Registrar
We can process your Medicare rebate claim onsite after the session payment has been processed. Rebates are not claimable for missed sessions or late cancellation fees.
Please note: we do not deal directly with private health funds; however, we can provide you with a paid invoice to submit your claim. Contact your fund for information about claiming eligibility and rebate amounts.
Attendance Policy
Our attendance policy was developed with the awareness that when appointments are booked, both the clinician and the client will make that time available for therapy and your clinician will spend time and resources preparing for your session.
If you need to cancel or reschedule your appointment, please provide us with 48 hours’ notice or a fee will be charged.
If between 24-48 hours' notice is provided, you will be charged a $50 fee.
If less than 24 hours' notice or you do not attend your appointment, you will be charged 100% of the session fee.
No rebates are claimable for these fees.
A late cancelled appointment or non-attendance is a loss to three people:
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the client who is delaying their therapy process
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another client who has been on the waiting list
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the clinician who spent time preparing for the session
We understand that, at times, events may be beyond your control and there can be genuine reasons for late cancellation. In many cases, there is the option to change your appointment to a telehealth (video) session. Contact our admin team before the time of your appointment via phone, email or SMS and they can assist you.
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How do I know who will be the best clinician for me?At The Glow Centre, all of our clinicians share a passion for helping people find their glow. We all work with common issues such as anxiety, depression and stress. In addition, each of our clinicians has their own areas of special interest, training and experience. We note on our clinician profiles if they are taking new clients. Take a look HERE. Our intake team members are trained to match you with the clinician best suited for you, based on your age, availability, and the specific issues you are struggling with. If your doctor has recommended that you see a particular clinician who is not available to take new clients, our intake team will assist in matching you with a clinician who has similar experience in the issue you are needing help with.
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How soon can I get an appointment?Each clinician has different wait times, depending on their case load and commitments. Our clinicians can only take on a certain amount of clients at a time. This is because we want to enable our current clients to get the most out of therapy, and a big part of that is being able to book in enough regular appointments with their therapist in order to meet their goals. Clinician availability is reviewed regularly. At times, we receive quite a large number of referrals to our practice and often this can create longer than usual wait times. Persons in emergency crisis or at risk to themselves should present to the Emergency Department of their local hospital or consult their medical practitioner. The Glow Centre does not offer emergency support or crisis counselling.
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Can I make an appointment for someone else?Parents of young people (we see clients from age 14) still under their care can make appointments for their young person. We prefer to speak directly with adult clients as the act of making a booking is a very important first step for the client and, in most cases, this ensures that the client is ready to begin their therapy journey.
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Can I squeeze in for just one appointment?As much as we would love to book you in to see someone, it is just not good practice to fit someone into an already full caseload as you will not be afforded continuity of care, which is very important in therapy. If you only require one appointment, it may be more helpful to source crisis counselling from one of the services listed here.
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Can you tell me a date that a therapist will be taking new clients again?It is difficult for us to provide exact dates. We can provide an estimated time frame based on calendar bookings, however, we are not always able to predict when therapists' calendars will open up again. It depends on when current clients will be discharged. Our clinicians keep a close eye on their caseloads and provide updates to our intake team on their upcoming availability.
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Do you open after hours?Selected clinicians may have a small number of late afternoon appointments, however, these appointments may not be available to new clients for some time. We recommend considering whether you can arrange for temporary accommodations to be made to attend appointments during business hours for the course of your therapy treatment.
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Do your clinicians see children?We see clients aged 14 years and over (some clinicians may see clients older than this).
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Do you offer couples counselling?No, we do not offer couples counselling.
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Does your practice offer neuropsychological and cognitive assessments?We do not offer these assessments at The Glow Centre.
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What is the cost to see a psychologist at The Glow Centre?The Glow Centre is a private practice, you can find out about our fees HERE.
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How long is my appointment?Your initial session is 50-60 minutes. Subsequent sessions are 50 minutes. Our clinicians dedicate additional time following the initial session for treatment planning (including collaboration with other practitioners/specialists where appropriate).
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How often will I need to attend?Therapy services are tailored to each individual’s needs. The optimal frequency of sessions will be discussed with you at your initial appointment with your clinician.
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How many sessions will I need?We provide an individualised service to all clients thus the number of therapy sessions will vary according to your needs. This will be discussed with you at your first session with your clinician.
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What should I do to prepare for my first session?Making an initial appointment to see a therapist, whether it’s your first time or your tenth, takes courage, so the first thing to do is give yourself credit for taking this important step. A few more things you can do to prepare for your first session include: - Block out time before and after your session. Taking some time to reflect and focus before your session will help you get into a reflective space and get the most out of your session. Big emotions might be evoked during your session, so having time to calm down and recalibrate after your session, before going back to work/school/family life, is also important. - Think about what you want to achieve. Perhaps write down your reasons for seeking help. Bring them along to your session. - Don’t be afraid to ask questions. Your first session will probably involve your clinician asking lots of questions of you. It is equally important that you ask questions of us, to ensure you feel comfortable and confident going forward. - Make sure you complete the intake that will be emailed to you at the time of booking your appointment. Our clinicians like to have a bit of background prior to your first session. Having the intake completed prior to your initial session also means less time filling paperwork in when you arrive, and more time getting into the issues that have brought you to us.
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Can I claim Medicare rebates for my sessions?Please see our Fees and Rebates page for more information.