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Join our waitlist

Due to high demand for our services, our practice operates a waitlist system for new clients.  If you wish to be placed on our waitlist please complete your details in the form below. See our Meet the Team page for clinician approximate wait times.

    Waitlist requests must be submitted by the prospective client (or parent/carer if under 16, however, name and date of birth must be that of the prospective client).

    To assist our team to match you with a suitable clinician, please provide a reason for appointment:

    You will be contacted by a member of our Client Relations Team when we are able to offer you an appointment.

    Please note we do not offer crisis care, and do not have capacity to take on urgent referrals. If you require urgent care, please contact 000 or present to the Emergency Department of your local hospital, or contact your GP for other alternatives.

    Questions? See our FAQ or Meet the Team pages

    How to find us

    You can find our practice upstairs in the Kenmore Medical Centre Complex.
    This complex houses:

    • Kenmore Clinics
    • Kenmore Family Medical Centre
    • Sullivan Nicolaides Pathology
    • Kenmore Medical Centre Pharmacy (Chemsave)
    • Kenmore Dental Centre

    Look for our blue and yellow sign at the top of the building, facing onto Moggill Road.
    Our entry can be found by entering the main entrance of the building which is next to Kenmore Dental Centre.

    Parking options:
    • ample parking can be found in the Kenmore Medical Centre complex carpark – the entry is off Princeton street.  Then walk through to Moggill Road and up the pathway to our entry.
    • a loading zone is outside our premises on Moggill Road – it is a 2 minute zone where clients can be dropped off and picked up
    • a taxi zone is also outside our premises on Moggill Road
    Emergency or Crisis

    The Glow Centre does not offer emergency support or crisis counselling.

    If you are experiencing an emergency or crisis, there are several options:

    • Always call 000 if it is an emergency
    • Contact 1300 MH CALL (1300 642255), which is a confidential mental health telephone triage service that provides the first point of contact to public mental health services.  This service is staffed by trained and experienced mental health clinicians who can provide support, information, advice and referral.
    • Contact your GP or psychiatrist

    Other helpful phone numbers:

    • Beyond Blue 1300 224 636
    • SANE Australia 1800 187 263
    • Kids Help Line 1800 55 1800
    • Suicide Call Back Service 1300 659 467
    • MensLine 1300 789 978
    Our address
    Phone
    Fax

    (07) 3319 6618

    Email
    Postal address

    PO Box 328
    Kenmore QLD 4069

    Reception hours

    Monday to Friday 9:00am – 5:00pm
    Saturday 8:30am – 3:30pm

    Please note: clinician hours vary, some clinicians offer early and late appointments.

    If your call is an emergency, please call 000 or your local hospital emergency department.

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